Technicien·ne Support Technique Junior

Harris Chronic Care

Competitive market rate; stock options (csu.to); c...
French and english bilingual proficiency
Remote technical support experience
Incident diagnosis and resolution skills
The role involves offering technical support for business applications and diagnosing incidents related to server connections and databases

Job Summary

  • The role involves offering technical support for business applications and diagnosing incidents related to server connections and databases.
  • Candidates must be fluent in both French and English to communicate effectively with clients across Quebec, Canada, and the United States.
  • The company offers a competitive compensation package including stock purchase opportunities, comprehensive insurance, and a fully equipped remote work setup.

Matching Summary

The role involves offering technical support for business applications and diagnosing incidents related to server connections and databases.

Salary

Competitive market rate; Stock options (CSU.TO); Comprehensive benefits including medical, dental, and disability

Skills & Requirements

Must-have

  • French and English bilingual proficiency
  • Remote technical support experience
  • Incident diagnosis and resolution skills
  • SQL and database knowledge
  • Cloud environment familiarity (AWS/Azure)

Nice-to-have

  • Experience with specialized legal software
  • Data validation and preparation tasks
  • Strong analytical problem-solving abilities
  • Autonomy and organizational rigor

Key Requirements

  • Relevant training in computer science or technical support
  • Prior experience in technical support roles
  • Bilingual fluency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter