Workday is seeking a Community Engagement & Moderation Manager who will oversee community strategy and act as a liaison between various departments and customers. The role emphasizes moderation, AI-driven communication, and gamification to enhance user engagement in the Workday Community platform
Job Summary
The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
With Flex Work, we’re combining the best of both worlds: in-person time and remote.
Matching Summary
Match Score: 85
Workday is seeking a Community Engagement & Moderation Manager who will oversee community strategy and act as a liaison between various departments and customers. The role emphasizes moderation, AI-driven communication, and gamification to enhance user engagement in the Workday Community platform.
Skills & Requirements
Must-have
Community engagement programs
Moderation policies and guidelines
AI-enhanced communication
Gamification strategies
Performance metrics tracking
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Key Requirements
3+ years of professional experience
Community member engagement or moderation strategies
Operational-level knowledge of community platform tools