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AVEVA Group is seeking a Customer Success Manager to enhance customer engagement and satisfaction through proactive relationship management. The role involves working closely with clients to optimize their use of AVEVA technology, ensuring they achieve their business goals and realize value from the software.
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Job Summary
The role involves managing a portfolio of customer accounts through proactive engagements to help customers realize proven value faster.
Employees will build strong relationships, become trusted partners, and drive the success of customers by increasing adoption of AVEVA software.
Benefits include flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, and comprehensive medical coverage.
Matching Summary
Match Score: 75
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AVEVA Group is seeking a Customer Success Manager to enhance customer engagement and satisfaction through proactive relationship management. The role involves working closely with clients to optimize their use of AVEVA technology, ensuring they achieve their business goals and realize value from the software.
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Salary
Base: $101,600.00 - $268,300.00; Bonus/Equity: Not specified; Benefits: Flex work hours, 20-25 days PTO, parental leave, 401K
Skills & Requirements
Must-have
Manage portfolio of customer accounts
Build and maintain strong customer relationships
Drive adoption of AVEVA technology
Create success plans and execute against them
Understand customer goals and business initiatives
Nice-to-have
Energetic, creative, confident, and well-organized
Out-of-the-box thinking for tailored solutions
Strong multi-tasking ability with prioritization
Foreign language proficiency
Trusted advisor mindset
Key Requirements
3+ years experience in Customer Success Management role
2-5 years experience in process manufacturing or services industry
Experience with project and program management methodology