Senior Manager, It Service Management

Integer

Not specified (assume hybrid based on industry standards for similar roles)
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management to lead governance and operational practices in alignment with ITIL standards. The ideal candidate will have extensive experience in ITSM, governance, and compliance, with strong leadership and communication skills

Job Summary

  • Integer values are embedded in everything we do, focusing on customer success and innovation.
  • The role involves overseeing ITSM practices and ensuring compliance with governance standards.
  • Employees receive a comprehensive benefits package including medical, dental, and 401(k) matching.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management to lead governance and operational practices in alignment with ITIL standards. The ideal candidate will have extensive experience in ITSM, governance, and compliance, with strong leadership and communication skills.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Continuous improvement mindset
  • Strong executive communication skills
  • Ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter