Customer Success Manager - Apac

Nillask

Kuala Lumpur, Malaysia
3+ years in customer facing roles
Experience with saas enterprise software
Strong attention to detail
The Global Customer Success team engages every customer to ensure significant value throughout their Workday journey

Job Summary

  • The Global Customer Success team engages every customer to ensure significant value throughout their Workday journey.
  • As a CSM, you will ensure the maximum value is derived from our products and services.
  • We look for motivated individuals who are eager to learn, grow, and make a meaningful impact.

Matching Summary

The Global Customer Success team engages every customer to ensure significant value throughout their Workday journey.

Skills & Requirements

Must-have

  • 3+ years in customer facing roles
  • experience with SaaS enterprise software
  • strong attention to detail

Nice-to-have

  • Fluency in Mandarin
  • strong problem solving skills
  • ability to navigate cross-functional teams

Key Requirements

  • 2+ years of building strong customer relationships
  • experience in issues resolution and escalation management
  • ability to guide customers on strategic IT roadmap

Work Rights

Not specified

Tailored Resume

Cover Letter