Program Advisor

Brown University

Providence, RI, US
Hybrid
Bachelor's degree required
1-2 years customer service experience
Excellent oral communication skills
Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs, which caters to over 6,000 high school and university students. The role involves providing outreach and advising to students and families regarding program offerings and application processes in a hybrid work environment

Job Summary

  • The Program Advisor serves as a key bridge between the Division of Pre-College and Undergraduate Programs and students, parents, and instructors.
  • Responsibilities include providing detailed advising on application status, registration procedures, and campus life while managing inbound inquiries via email and phone.
  • The role requires critical thinking to synthesize educational offerings and support proactive student outreach efforts throughout the year.

Matching Summary

Match Score: 85

Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs, which caters to over 6,000 high school and university students. The role involves providing outreach and advising to students and families regarding program offerings and application processes in a hybrid work environment.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1-2 years customer service experience
  • Excellent oral communication skills
  • Microsoft Office Suite proficiency
  • Google Apps for Education proficiency

Nice-to-have

  • Bilingual English language skills
  • CRM and student systems experience
  • Academic environment background
  • Basic technology troubleshooting ability
  • Strong problem-solving capacity

Key Requirements

  • Bachelor's Degree
  • 1-2 years of relevant experience
  • Successful completion of background check

Work Rights

Not specified

Tailored Resume

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