Assistant Service Delivery Manager

UPPER SPRING CONSULTING PTE. LTD.

Singapore, Singapore
**
3-4 years it system o&m experience
Team leadership of 5+ members
Itil framework knowledge
** UPPER SPRING CONSULTING PTE. LTD. is seeking an experienced Assistant Service Delivery Manager to oversee IT system operations and maintenance. The role involves leading service delivery teams, managing vendor relationships, and ensuring compliance with SLAs, requiring strong leadership and IT service management knowledge. **

Job Summary

  • The role involves leading a team of at least five support members to ensure efficient IT system operations.
  • Candidates must oversee vendor relationships, manage contracts, and ensure strict adherence to Service Level Agreements.
  • This position requires maintaining high standards of system reliability, security, and accurate asset documentation.

Matching Summary

Match Score: 75

** UPPER SPRING CONSULTING PTE. LTD. is seeking an experienced Assistant Service Delivery Manager to oversee IT system operations and maintenance. The role involves leading service delivery teams, managing vendor relationships, and ensuring compliance with SLAs, requiring strong leadership and IT service management knowledge. **

Skills & Requirements

Must-have

  • 3-4 years IT System O&M experience
  • Team leadership of 5+ members
  • ITIL framework knowledge
  • Vendor and contract management
  • SLA monitoring and compliance

Nice-to-have

  • Proactive self-driven work style
  • Strong problem-solving abilities
  • Effective stakeholder communication
  • Ability to manage multiple priorities

Key Requirements

  • Minimum 3-4 years in IT O&M roles
  • Proficiency in ITIL framework application
  • Excellent written and spoken English skills

Work Rights

Not specified

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