Vice President, Client Service Manager

BNY Mellon

Lake Mary, Florida, United States
On-site
Client operations and reporting expertise
Client feedback analysis
Operational data analysis
BNY Mellon is seeking a Vice President, Client Service Manager, to lead client service operations in Lake Mary, Florida. The ideal candidate will have a background in client service management, strong leadership skills, and a focus on operational excellence to enhance client satisfaction and service delivery

Job Summary

  • Develop and maintain strong client relationships by demonstrating expertise in client operations and reporting, ensuring consistent and high-quality service delivery.
  • Lead a team of client service professionals, fostering a collaborative and empowering work environment that aligns with BNY's principles and supports the strategic pillars.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Match Score: 85

BNY Mellon is seeking a Vice President, Client Service Manager, to lead client service operations in Lake Mary, Florida. The ideal candidate will have a background in client service management, strong leadership skills, and a focus on operational excellence to enhance client satisfaction and service delivery.

Skills & Requirements

Must-have

  • client operations and reporting expertise
  • client feedback analysis
  • operational data analysis
  • cross-functional team collaboration
  • client service process improvement

Nice-to-have

  • cutting-edge AI and breakthrough technologies
  • bold ideas meet advanced technology
  • innovators and exceptional talent
  • transformative solutions
  • uplift communities worldwide

Key Requirements

  • Bachelor’s degree in Business, Finance, or related field preferred
  • Relevant certifications in client service or management
  • 4-7 years of client service management experience
  • 0-1 years of management experience preferred
  • Experience in operational area and/or client services preferred

Work Rights

Not specified

Tailored Resume

Cover Letter