Bdc Administrator

Waterford Ford

Waterford, MI, United States
Respond to internet leads
Schedule showroom appointments
Maintain customer information in crm
Creating exceptional customer experiences starts with the very first interaction

Job Summary

  • Creating exceptional customer experiences starts with the very first interaction.
  • In this role, you’ll serve as the first point of contact for many of our customers — helping guide them toward the right vehicle while supporting our sales team through proactive communication and follow-up.
  • If you're looking for an opportunity to join a growing dealership team and help drive sales success through strong customer engagement and appointment setting, apply today with Waterford Ford.

Matching Summary

Creating exceptional customer experiences starts with the very first interaction.

Skills & Requirements

Must-have

  • Respond to internet leads
  • Schedule showroom appointments
  • Maintain customer information in CRM
  • Communicate promotions and inventory
  • Track customer activity and outcomes

Nice-to-have

  • Enjoy connecting with customers
  • Build rapport with customers
  • Positive attitude and team-focused
  • Energy and professionalism

Key Requirements

  • Previous BDC experience preferred
  • Sales support experience preferred
  • Call center experience preferred
  • Automotive dealership experience preferred
  • Basic computer and CRM proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter