Service Technician Johor Bahru

KONE Macedonia

Johor Bahru, Malaysia
Customer relationship management
Accurate real-time back reporting
Equipment safety and performance
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication

Job Summary

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
  • Accountable for the end-users and the site safety, and for the execution of the service visits respecting the schedule and quality standards.
  • KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral parts of daily practice.

Matching Summary

Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • Accurate real-time back reporting
  • Equipment safety and performance
  • Site risk identification and communication
  • Safe working environment
  • Execution of service visits

Nice-to-have

  • Ambassador attitude
  • Innovative and collaborative culture
  • Employee engagement
  • Sustainability focus
  • Ethical business practices

Key Requirements

  • Familiar with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter