The role involves acting as the primary point of contact and advocate for strategic customers within Workday's Technical Account Management team
Job Summary
The role involves acting as the primary point of contact and advocate for strategic customers within Workday's Technical Account Management team.
Candidates must possess strong technical acumen to navigate challenges with large, complex enterprise accounts while ensuring business objectives alignment.
Workday offers a culture rooted in integrity and empathy, providing tools to grow and support for long-term career development.
Matching Summary
The role involves acting as the primary point of contact and advocate for strategic customers within Workday's Technical Account Management team.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
4+ years product support experience
Complex B2B enterprise software background
Strong technical acumen in SaaS solutions
Experience managing large enterprise accounts
Ability to engage C-level executives
Nice-to-have
Passion for customer relations
Curious minds and courageous collaborators
Strategic and tactical navigation skills
Sun-drenched optimism and drive
Proactive problem-solving mindset
Key Requirements
BS or MS in Technical Degree or equivalent experience
4+ years in product support or account management
5+ years implementing complex SaaS solutions
Experience with HCM, Payroll, or Financials domains
Demonstrated leadership with high-level stakeholders