Service Technician

KONE Croatia

Hong Kong, Hong Kong
Not specified
Customer relationship management
Equipment safety and performance
Site environment management
KONE Croatia is seeking a Service Technician in Hong Kong to ensure customer satisfaction through exceptional service and maintenance of equipment. The role emphasizes customer relationship management, safety, and effective communication while adhering to quality standards and operational procedures

Job Summary

  • Responsible for customer satisfaction through quality of service and proactive on-site communication.
  • Accountable for equipment safety, performance, and managing the site environment during service operations.
  • KONE fosters an innovative and collaborative culture, valuing employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 85

KONE Croatia is seeking a Service Technician in Hong Kong to ensure customer satisfaction through exceptional service and maintenance of equipment. The role emphasizes customer relationship management, safety, and effective communication while adhering to quality standards and operational procedures.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Site environment management
  • Risk identification and communication
  • Unplanned service repairs
  • Safe working environment
  • Service visit execution

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers
  • Career and personal goal achievement
  • Healthy and balanced life

Key Requirements

  • Familiarity with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter