Practice Care Coordinator|urology Concord

Capital Region Health Care Corporation

Concord, US
Patient registration and intake
Medical record maintenance
Appointment scheduling and confirmation
The Practice Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The Practice Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting and arriving patients, verifying insurance and demographic information, and facilitating patient care between various services.
  • The role supports a culture of 'yes' in alignment with a patient-centered medical home and involves independent and team-based project coordination.

Matching Summary

The Practice Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and intake
  • Medical record maintenance
  • Appointment scheduling and confirmation
  • Insurance and demographic information verification
  • Patient communication and support

Nice-to-have

  • Compassionate customer service
  • Patient-centered medical home support
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter