Dispatch Lead

Tip Top Garage Doors

Charlotte, NC, United States
Base: $20–$24 ph (doe); bonus/equity: not specifie...
On-site
3+ years dispatching or scheduling experience
Strong multitasking and organization skills
Clear professional written and verbal communication
This role serves as the heartbeat of daily operations by coordinating schedules and supporting field technicians

Job Summary

  • This role serves as the heartbeat of daily operations by coordinating schedules and supporting field technicians.
  • The company offers a competitive hourly pay range of $20–$24 per hour along with comprehensive benefits including health insurance and 401(k) matching.
  • Candidates will be responsible for optimizing routes to reduce drive time and ensuring correct skill levels and parts are assigned to jobs.

Matching Summary

This role serves as the heartbeat of daily operations by coordinating schedules and supporting field technicians.

Salary

Base: $20–$24 per hour (DOE); Bonus/Equity: Not specified; Benefits: Health, Dental & Vision Insurance, Paid Time Off, 401(k) match, Employee discounts

Skills & Requirements

Must-have

  • 3+ years dispatching or scheduling experience
  • Strong multitasking and organization skills
  • Clear professional written and verbal communication

Nice-to-have

  • Garage door industry experience preferred
  • Familiarity with ServiceTitan software
  • Calm solution-focused mindset under pressure

Key Requirements

  • High school diploma or equivalent
  • 3+ years of dispatching, scheduling, or service coordination experience
  • Pre-employment background check, drug screen, and motor vehicle record check required

Work Rights

Not specified

Tailored Resume

Cover Letter