Hybrid (on-site during the week, remote on weekends)
Lead and support centralized sales associates
Oversee centralized sales process
Motivate, coach, and monitor sales performance
AvalonBay Communities, Inc. is seeking a Sales Manager to lead a team of Centralized Sales Associates, overseeing sales processes for various communities. The role involves motivating and coaching team members, monitoring performance, and implementing sales strategies to meet targets
Job Summary
The Sales Team Manager is responsible for leading and supporting the Centralized Sales Associates on the Community Support Team.
They oversee all aspects of the centralized Sales process for communities participating in the Flexible Touring and Sales Program (FTSP), ensuring the effective deployment of sales strategies for both in-office and remote/hybrid teams.
We offer comprehensive benefits, growth based on achievement and promotion from within, associate recognition, a discount on apartment homes, and a culture built on purpose and core values.
Matching Summary
Match Score: 85
AvalonBay Communities, Inc. is seeking a Sales Manager to lead a team of Centralized Sales Associates, overseeing sales processes for various communities. The role involves motivating and coaching team members, monitoring performance, and implementing sales strategies to meet targets.
Skills & Requirements
Must-have
Lead and support centralized sales associates
Oversee centralized sales process
Motivate, coach, and monitor sales performance
Audit phone calls and email correspondence
Manage queue and address past-due items
Collaborate with on-site teams and business partners
Hybrid work with remote weekend hours
Nice-to-have
Foster positive and collaborative team culture
Develop strategic plans for performance gaps
Communicate team performance to senior management
Attend RevOps calls for insights and updates
Key Requirements
High School diploma or equivalent (GED)
At least 3 years of property management and/or sales experience
Or 2 years of proven track record leading a team
Or 1 year of experience performing sales and/or renewals tasks for AvalonBay
Management experience in a contact call center or shared services environment is preferred