It Sales Support Technician

TSYS

Jeffersonville, India
Technical support for sales professionals
Handling multiple communication channels
Knowledge of proprietary software products
Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions

Job Summary

  • Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.
  • The IT Sales Support Technician role involves providing timely and accurate technical support to Heartland sales professionals using various communication methods.
  • Global Payments offers a comprehensive benefits package including medical, dental, vision care, paid time off, recognition programs, and retirement options.

Matching Summary

Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.

Skills & Requirements

Must-have

  • Technical support for sales professionals
  • Handling multiple communication channels
  • Knowledge of proprietary software products
  • Incident and request resolution
  • Customer support and service management

Nice-to-have

  • Team player with interpersonal skills
  • Ability to manage multiple issues
  • Energetic attitude promoting teamwork
  • Meticulous and detail oriented
  • Motivated self-starter

Key Requirements

  • High School Diploma required
  • Degree in Computer Science preferred
  • 2 years IT support experience
  • Outstanding interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter