Front Office Manager

Pyramid Global Hospitality

Houston, Texas, US
Not specified; actual compensation pyckages based ...
Minimum 3 years front office management experience
Experience in full-service hotel with 300+ rooms
Hands-on marriott front office systems proficiency
The Front Office Manager is responsible for overseeing daily front desk operations and ensuring exceptional guest service standards

Job Summary

  • The Front Office Manager is responsible for overseeing daily front desk operations and ensuring exceptional guest service standards.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and on-site wellness programs.
  • This role requires leading a team of at least 20 employees while managing reservations and resolving guest issues efficiently.

Matching Summary

The Front Office Manager is responsible for overseeing daily front desk operations and ensuring exceptional guest service standards.

Salary

Not specified; Actual compensation packages based on skill set, experience, certifications, and location

Skills & Requirements

Must-have

  • Minimum 3 years front office management experience
  • Experience in full-service hotel with 300+ rooms
  • Hands-on Marriott front office systems proficiency
  • Supervising and leading teams of at least 20 employees
  • Driving Marriott Bonvoy enrollment and engagement goals

Nice-to-have

  • Marriott brand training or certification
  • Demonstrated success in guest satisfaction scores
  • Strong leadership and interpersonal skills
  • Ability to work flexible schedules including weekends
  • Commitment to diversity and inclusive culture

Key Requirements

  • 3+ years hotel front office operations management experience
  • Full-service hotel experience with 300+ guest rooms
  • Proven experience supervising 20+ employees
  • Proficiency with Marriott front office systems
  • Primary language fluency required

Work Rights

Not specified

Tailored Resume

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