As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
End-to-end claims process management
Liaising with multiple stakeholders
Managing physical and psychological claims
Customer service experience
Decision-making skills
Nice-to-have
Empathetic and supportive approach
Learning culture
Values-driven environment
Work-life balance
Collaborative team culture
Key Requirements
Allied health background or case management experience
Extensive customer service experience
Permanent, full-time position
Work-from-home flexibility considered from month three