This position serves as the first point of contact for patients and visitors, ensuring a positive experience through effective customer service
Job Summary
This position serves as the first point of contact for patients and visitors, ensuring a positive experience through effective customer service.
The role involves critical responsibilities including verifying insurance eligibility, collecting patient liability, and scheduling appointments to maximize reimbursement.
Employees work in a fast-paced, multi-task environment requiring independent decision-making to prioritize patient care and administrative tasks.
Matching Summary
This position serves as the first point of contact for patients and visitors, ensuring a positive experience through effective customer service.
Skills & Requirements
Must-have
High school diploma or GED required
Strong interpersonal communication skills
Ability to manage multiple tasks simultaneously
Knowledge of office software and databases
Experience with patient financial services preferred
Nice-to-have
Previous cash collections experience
Familiarity with Banner Health systems
Experience in a fast-paced medical environment
Key Requirements
High school diploma/GED
One or more years of relevant work experience
Arizona Fingerprint Clearance Card (for specific behavioral health settings)