Svp, Growth And Client Success

Dentsu Creative ANZ

New York, US
Base: $197,225 - $240,000; bonus/equity: discretio...
Hybrid
Lead end-to-end client experience
Own holistic client relationship
Lead multi-level client success team
As the SVP of Growth and Client Success, you lead the end‑to‑end experience for one agency brand, shaping the client engagement model and elevating operational excellence

Job Summary

  • As the SVP of Growth and Client Success, you lead the end‑to‑end experience for one agency brand, shaping the client engagement model and elevating operational excellence.
  • You will own the holistic client relationship across all Amplifi Solutions products and services, leading quarterly and strategic business reviews to help clients understand outcomes and growth potential.
  • Benefits available include medical, vision, and dental insurance, life insurance, disability insurance, 401k, flexible paid time off, paid holidays, sick leave, and parental leave.

Matching Summary

As the SVP of Growth and Client Success, you lead the end‑to‑end experience for one agency brand, shaping the client engagement model and elevating operational excellence.

Salary

Base: $197,225 - $240,000; Bonus/Equity: discretionary incentive compensation; Benefits: Medical, vision, dental, life, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • Lead end-to-end client experience
  • Own holistic client relationship
  • Lead multi-level Client Success team
  • Own revenue, margin, financial performance
  • Oversee performance reporting and dashboards
  • Flawless campaign delivery oversight

Nice-to-have

  • Collaborative, empathetic leadership style
  • Build trust quickly
  • Energized by client outcomes
  • Lead teams toward shared success

Key Requirements

  • 15+ years of experience in client leadership
  • Track record leading multi-level teams
  • Experience owning enterprise-level accounts
  • Strength in operational frameworks
  • Comfort simplifying complex information
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

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