Implementation and delivery of Amadeus products and solutions in customer environment to ensure customer satisfaction and to create long term customer relations
Job Summary
Implementation and delivery of Amadeus products and solutions in customer environment to ensure customer satisfaction and to create long term customer relations.
Support and maintain existing customers on post implementation delivering services, managing data system, investigating and solving incidents, ensuring high quality and customer satisfaction, following quality standard, process and committed timeline.
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment.
Matching Summary
Implementation and delivery of Amadeus products and solutions in customer environment to ensure customer satisfaction and to create long term customer relations.
Skills & Requirements
Must-have
customer satisfaction
product implementation
technical support
problem resolution
customer relations
Nice-to-have
work with regional cultures
adapt to any situation
work on multiple projects
adjust to changing requirements
Key Requirements
Bachelor's degree in IT/Computer Science
Prior travel/airline industry experience
Exposure on Customer or Flight Management – Departure Control System
Experience in implementation/technical/functional/product analysis