Express Advisor

Hendrick Toyota North Charleston

North Charleston, South Carolina, US
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Identify required maintenance
Advise customers on services
Estimate repair costs
** Hendrick Toyota North Charleston is seeking an Express Advisor responsible for selling and documenting service, maintenance, and repair needs for customers. The role involves interacting with customers and technicians, scheduling service appointments, and maintaining high customer satisfaction standards. **

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Match Score: 75

** Hendrick Toyota North Charleston is seeking an Express Advisor responsible for selling and documenting service, maintenance, and repair needs for customers. The role involves interacting with customers and technicians, scheduling service appointments, and maintaining high customer satisfaction standards. **

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain organized work area
  • Customer service skills

Nice-to-have

  • Demonstrate Core Values
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Previous automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver’s License

Work Rights

Not specified

Tailored Resume

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