Cam Manager Ii

Mtb

Getzville, New York, United States of America
Base: $74,600.00 - $124,400.00 annual (usd); bonus...
Team management and supervision
Customer service and collections expertise
Operational risk and regulatory compliance
Responsible for managing teams within one or more functional areas, overseeing daily activities and strategic planning to ensure compliance with policies and regulations

Job Summary

  • Responsible for managing teams within one or more functional areas, overseeing daily activities and strategic planning to ensure compliance with policies and regulations.
  • Direct staff in customer service techniques, resolve disputed transactions, and serve as an integral member of the portfolio acquisition team.
  • Promote an environment that supports belonging and reflects the M&T Bank brand while maintaining internal control standards and managing staffing and performance.

Matching Summary

Responsible for managing teams within one or more functional areas, overseeing daily activities and strategic planning to ensure compliance with policies and regulations.

Salary

Base: $74,600.00 - $124,400.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Team management and supervision
  • Customer service and collections expertise
  • Operational risk and regulatory compliance
  • Portfolio acquisition and loan onboarding
  • Data compilation and reporting
  • Internal controls and audit implementation

Nice-to-have

  • Conflict resolution skills
  • Strong oral and written communication
  • Motivational leadership
  • Tact and diplomacy in customer interactions
  • Knowledge of spreadsheet and presentation software

Key Requirements

  • 7 years combined education and relevant experience
  • 2 years supervisory experience
  • Experience in call center or bank operations
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter