Hotel Receptionist

Hotel Chadstone Melbourne MGallery

London, United Kingdom
On-site
Positive and friendly attitude
Guest arrival and departure processes
Guest credit, billing and financial transactions
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges

Job Summary

  • Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
  • Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
  • Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests.

Matching Summary

Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.

Skills & Requirements

Must-have

  • positive and friendly attitude
  • guest arrival and departure processes
  • guest credit, billing and financial transactions
  • data accuracy in all systems
  • telephone call handling
  • maintain public area integrity

Nice-to-have

  • eager to learn
  • passion for hospitality
  • positive impact on people
  • natural team leader
  • born optimist
  • courageous entrepreneur

Key Requirements

  • Micros Fidelio Opera experience
  • Previous hotel experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter