Guest Services Supervisor

Minor Hotels Australasia

Livingstone, , Zimbabwe
On-site
Guest check-in and check-out
Room and restaurant booking management
Guest issue resolution
Welcome and check in guests, ensuring a smooth and efficient process

Job Summary

  • Welcome and check in guests, ensuring a smooth and efficient process.
  • Supervise and coordinate the front desk team, ensuring high standards of customer service.
  • The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence.

Matching Summary

Welcome and check in guests, ensuring a smooth and efficient process.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Room and restaurant booking management
  • Guest issue resolution
  • Front desk team supervision
  • Cash handling procedures

Nice-to-have

  • Warm and welcoming presence
  • Positive energy
  • Genuine places, people and stories
  • Heartfelt hospitality

Key Requirements

  • Full grade twelve school certificate
  • Diploma/Certificate in Hotel Management
  • Previous experience in a similar establishment is advantageous
  • Three traceable references

Work Rights

Not specified

Tailored Resume

Cover Letter