$94,000.00 - $151,800.00; not specified; not speci...
Hybrid
Patient experience insights
User stories with acceptance criteria
Requirement elicitation
Johnson & Johnson Innovative Medicine is seeking an IT Lead, Product Analyst for Patient Experience in Titusville, NJ. This role focuses on enhancing digital products that improve interactions between patients and providers, requiring strong organizational and analytical skills, a patient-centered approach, and experience in Agile methodologies
Job Summary
This role serves as the connective tissue between business stakeholders, technology teams, and patient‑facing operations to ensure products deliver measurable value and frictionless experiences.
Partner with business product owner, patient services, call center operations, field reimbursement, and Px leadership to incorporate real‑world pain points into the product backlog.
Employees are eligible for various time off benefits including vacation, sick time, holiday pay, and parental leave.
Matching Summary
Match Score: 85
Johnson & Johnson Innovative Medicine is seeking an IT Lead, Product Analyst for Patient Experience in Titusville, NJ. This role focuses on enhancing digital products that improve interactions between patients and providers, requiring strong organizational and analytical skills, a patient-centered approach, and experience in Agile methodologies.
Salary
$94,000.00 - $151,800.00; Not specified; Not specified
Skills & Requirements
Must-have
patient experience insights
user stories with acceptance criteria
requirement elicitation
product backlog grooming
Agile ceremonies participation
cross-functional collaboration
patient-centered design advocacy
Nice-to-have
problem-solving mindset
conflict resolution skills
expectation-setting
working through ambiguity
Key Requirements
5+ years of experience
Bachelor’s degree
Experience in healthcare or pharmaceuticals
Demonstrated ability to operate within a product model