Job Summary

• The role requires expert-level troubleshooting to ensure the integrity and stability of EHR applications for complex customers.
• Candidates must demonstrate sound judgment regarding patient safety, financial integrity, and regulatory compliance while managing multiple clients.
• The position involves mentoring team members, creating documentation for consistent processes, and participating in onboarding new staff.

Matching Summary

Skills & Requirements

Key Requirements

• Post-secondary education or equivalent experience
• Epic Certification in Healthy Planet required
• Minimum 3 years of EHR module experience
• Knowledge of ITIL processes preferred
• Prior systems implementation experience preferred

Work Rights