Customer Care Representative

Connect Hearing Canada / Sonova Group

North Bay, ON, Canada
Base: $20–$23 ph based on experience; bonus: eligi...
On-site
Strong communication and customer service skills
Experience reconciling accounts receivable
Aligned with value of helping others
The role involves providing exceptional customer service in person, over the phone, and by email while building client relationships

Job Summary

  • The role involves providing exceptional customer service in person, over the phone, and by email while building client relationships.
  • Employees receive a competitive hourly wage of $20–$23, extended health benefits from day one, and three weeks of vacation to start.
  • The company is part of the Sonova family of brands, dedicated to transforming hearing health and making a difference in clients' lives.

Matching Summary

The role involves providing exceptional customer service in person, over the phone, and by email while building client relationships.

Salary

Base: $20–$23 per hour based on experience; Bonus: Eligible for monthly bonus; Benefits: Extended Health Package, 3 weeks vacation, 6 personal days, birthday off

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Experience reconciling accounts receivable
  • Aligned with value of helping others

Nice-to-have

  • Can-Do attitude and passion for learning
  • Willingness to grow knowledge in hearing care
  • Ability to work in fast-paced retail clinic environment

Key Requirements

  • Experience or interest in accounts receivable reconciliation
  • Strong interpersonal and communication abilities
  • Alignment with organizational values of service and integrity

Work Rights

Not specified

Tailored Resume

Cover Letter