Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
Hybrid (50% in-office, 50% remote)
5+ years technical support experience
2+ years enterprise cloud software support
Linux sql dbms programming knowledge
Workday is seeking a Technical Support Engineer for its Adaptive Planning Support team in Warsaw, Poland. This fully remote position focuses on providing high-quality support for enterprise-grade software applications, requiring strong analytical skills, technical knowledge, and a customer-centric approach

Job Summary

  • The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
  • Candidates must have a foundational understanding of programming and experience supporting enterprise-grade web applications in a fast-paced environment.
  • Workday offers a culture rooted in integrity and empathy, providing trust to take risks and tools to grow for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Engineer for its Adaptive Planning Support team in Warsaw, Poland. This fully remote position focuses on providing high-quality support for enterprise-grade software applications, requiring strong analytical skills, technical knowledge, and a customer-centric approach.

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • 2+ years enterprise cloud software support
  • Linux SQL DBMS programming knowledge
  • XML JSON data format troubleshooting
  • Web Services API full stack troubleshooting

Nice-to-have

  • Finance or financial planning software knowledge
  • JavaScript implementation experience
  • ELK log aggregation tool usage
  • Empathetic customer communication style
  • Proactive problem-solving approach

Key Requirements

  • 5+ years Technical Support experience
  • 2+ years Enterprise Cloud Software support
  • Relocation to Warsaw Poland required

Work Rights

Local candidates or those willing to relocate

Tailored Resume

Cover Letter