Operations Supervisor (remote - Us)

Maximus

United States
On-site
Oversee back-office functions
Develop and maintain manual workflows
Monitor employee performance
The Operations Supervisor will oversee critical back-office functions, including the development and maintenance of manual workflows, creation and management of tracking tools, assignment of day-to-day work items, and support of daily and monthly reporting activities

Job Summary

  • The Operations Supervisor will oversee critical back-office functions, including the development and maintenance of manual workflows, creation and management of tracking tools, assignment of day-to-day work items, and support of daily and monthly reporting activities.
  • The supervisor will monitor employee performance to ensure compliance with established protocols and service level agreements (SLAs), while working closely with cross-functional departments to ensure all work is completed accurately and within required timelines.
  • Maximus provides a range of benefits including competitive compensation, comprehensive insurance, paid time off, retirement planning, and professional development opportunities.

Matching Summary

The Operations Supervisor will oversee critical back-office functions, including the development and maintenance of manual workflows, creation and management of tracking tools, assignment of day-to-day work items, and support of daily and monthly reporting activities.

Skills & Requirements

Must-have

  • Oversee back-office functions
  • Develop and maintain manual workflows
  • Monitor employee performance
  • Lead, coach, and train direct reports
  • Respond to escalated inquiries

Nice-to-have

  • Work-life balance support
  • Competitive compensation with bonuses
  • Comprehensive insurance coverage
  • Retirement savings plan with company matching
  • Holistic wellness support

Key Requirements

  • Bachelor's degree in relevant field or equivalent experience
  • 3+ years of relevant professional experience
  • Minimum of two years of supervisory experience
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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