Global Client Engagement Project Manager Senior

CHANEL

Not specified
Client communication strategy
Customer journey mapping
Project operational delivery
CHANEL is seeking a Senior Global Client Engagement Project Manager to join their International Market Engagement Strategy team. The role involves developing client communication strategies, managing project delivery, and enhancing customer engagement through strategic insights, requiring strong operational and analytical skills

Job Summary

  • Participate in the development of fashion client engagement and communication strategies and the development of tools to strengthen the unique link between CHANEL and its clients.
  • Oversee the orchestration of non-collection engagement projects and ensure operational execution, harmonizing digital communications related to services.
  • Encourage independence within a creative Maison that prioritizes human connection, fostering excellence and personal growth in a dynamic environment.

Matching Summary

Match Score: 85

CHANEL is seeking a Senior Global Client Engagement Project Manager to join their International Market Engagement Strategy team. The role involves developing client communication strategies, managing project delivery, and enhancing customer engagement through strategic insights, requiring strong operational and analytical skills.

Skills & Requirements

Must-have

  • Client communication strategy
  • Customer journey mapping
  • Project operational delivery
  • Digital and print asset management
  • Performance tracking and insights

Nice-to-have

  • CRM and social CRM knowledge
  • Retail luxury experience
  • Understanding of local engagement platforms

Key Requirements

  • 5+ years of experience
  • Bachelor's degree in Business School
  • Fluent in French and English

Work Rights

Not specified

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