Bell Captain Full-time Summer Season May To October
Sofitel Sydney Wentworth
Victoria, Canada
Base: $21.654 - $24.74 ph; bonus/equity: not speci...
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Guest services team supervision
Guest interaction and service
Luggage and delivery management
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The Sofitel Sydney Wentworth is seeking a Bell Captain for its acclaimed Fairmont Empress hotel in Victoria, Canada, for the summer season. The role involves supervising guest services, ensuring exceptional guest experiences, and requires strong leadership and communication skills.
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Job Summary
Supervises the Guest Services Team on shift to ensure the optimal guest experience.
Escorts guests, identifying hotel promotions and the safety and security features of the hotel while ensuring that each guest is treated with the highest level of guest service, patience, and professionalism.
Contributes to a positive and supportive work environment and provides a professional image through appearance and dress.
Matching Summary
Match Score: 75
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The Sofitel Sydney Wentworth is seeking a Bell Captain for its acclaimed Fairmont Empress hotel in Victoria, Canada, for the summer season. The role involves supervising guest services, ensuring exceptional guest experiences, and requires strong leadership and communication skills.
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Salary
Base: $21.654 - $24.74 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Guest Services Team Supervision
Guest Interaction and Service
Luggage and Delivery Management
Hotel Services Promotion
Emergency Response Team Participation
Nice-to-have
Positive and Supportive Work Environment
Professional Image and Appearance
Teamwork and Interdepartmental Communication
Relationship Building Skills
Key Requirements
Minimum two years Guest Services Porter/Doorperson/Night Porter experience
6 months Guest Services supervisor experience
Valid BC Class 5 driver's license
Proficient in Microsoft Office, Property Manager, Royal Service Systems