Senior Success Guide, Salesforce Platform/core Clouds - French Or German Speaking

Salesforce

Not specified; not specified; benefits include bal...
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2+ years customer success or technical support experience
Strong problem-solving mindset
Consultative communication style
** Salesforce is seeking a French or German-speaking Senior Success Guide to enhance customer success by providing expert coaching and technical support related to Salesforce products. The ideal candidate will have a strong problem-solving mindset, customer-first communication skills, and foundational experience with Salesforce or similar enterprise software. **

Job Summary

  • This role focuses on supporting customer adoption through Success Requests and Expert Coaching Sessions while building strong product expertise.
  • Success Guides work closely with customers and internal partners to answer technical questions, unblock adoption challenges, and help customers move forward with confidence.
  • The position requires fluency in French or German to effectively serve the target customer base.

Matching Summary

Match Score: 75

** Salesforce is seeking a French or German-speaking Senior Success Guide to enhance customer success by providing expert coaching and technical support related to Salesforce products. The ideal candidate will have a strong problem-solving mindset, customer-first communication skills, and foundational experience with Salesforce or similar enterprise software. **

Salary

Not specified; Not specified; Benefits include balance resources and AI agents acceleration

Skills & Requirements

Must-have

  • 2+ years customer success or technical support experience
  • Strong problem-solving mindset
  • Consultative communication style
  • Ability to explain technical concepts clearly

Nice-to-have

  • Experience with Salesforce Core Platform
  • Salesforce certifications or active pursuit
  • SaaS environment experience
  • Data modelling and reporting concepts

Key Requirements

  • 2+ years relevant experience in customer success or technical support
  • Foundational experience with Salesforce or enterprise software
  • French or German language proficiency required

Work Rights

Not specified

Tailored Resume

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