Customer Service Coordinator

University of Texas at Austin

Austin, Texas, United States
Base: $48,000; bonus/equity: not specified; benefi...
Bachelor's degree required
One year administrative experience
Supervise 6-8 student workers
The role involves supervising a team of 6-8 student workers to ensure the highest level of customer service at the front desk for Texas Global

Job Summary

  • The role involves supervising a team of 6-8 student workers to ensure the highest level of customer service at the front desk for Texas Global.
  • Employees will serve as a liaison among university units to coordinate front desk activities and support international students and scholars.
  • The position offers a competitive benefits package including fully covered employee health premiums and access to professional development resources.

Matching Summary

The role involves supervising a team of 6-8 student workers to ensure the highest level of customer service at the front desk for Texas Global.

Salary

Base: $48,000; Bonus/Equity: Not specified; Benefits: Competitive health, retirement plan, paid time off

Skills & Requirements

Must-have

  • Bachelor's degree required
  • One year administrative experience
  • Supervise 6-8 student workers
  • Excellent customer service skills
  • Fast-paced environment proficiency

Nice-to-have

  • Experience living or studying abroad
  • Foreign language proficiency
  • Intermediate Word Excel Outlook skills
  • Intercultural programming experience
  • Adaptability with office platforms

Key Requirements

  • Bachelor's degree
  • One year administrative experience
  • US work authorization verification
  • Criminal history background check

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter