Equipment Specialist

Hastings Deering (Australia) Ltd

Rockhampton, Australia
Fully remote
5+ years customer-facing technical experience
Strong problem-solving skills in dynamic environments
Familiarity with caterpillar fleets
This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction

Job Summary

  • This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction.
  • The specialist will provide trusted technical support, coordinate with internal teams, and contribute to the growth of parts and service.
  • Employees receive comprehensive benefits including income protection insurance, flexible working arrangements, and access to training and mentorship.

Matching Summary

This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction.

Skills & Requirements

Must-have

  • 5+ years customer-facing technical experience
  • Strong problem-solving skills in dynamic environments
  • Familiarity with Caterpillar fleets

Nice-to-have

  • Background in mining or mining services industries
  • Solid parts product knowledge
  • Ability to build and maintain customer relationships

Key Requirements

  • Tertiary engineering qualification or relevant trade expertise
  • 5+ years experience in a customer-facing technical role
  • Background in heavy equipment industries

Work Rights

Not specified

Tailored Resume

Cover Letter