Operates as a Product Solutions Engineer with a dual-expert skillset: deep L2-L7 networking knowledge and the ability to read, write, and debug production code
Job Summary
Operates as a Product Solutions Engineer with a dual-expert skillset: deep L2-L7 networking knowledge and the ability to read, write, and debug production code.
Serve as the primary technical bridge between the Product team and strategic customers, focusing 75% on customer-facing engineering initiatives.
Engineer solutions for unique deployment challenges and integration gaps by developing 3rd party integrations or custom scripts.
Matching Summary
Operates as a Product Solutions Engineer with a dual-expert skillset: deep L2-L7 networking knowledge and the ability to read, write, and debug production code.
Skills & Requirements
Must-have
L2-L7 networking knowledge
read, write, and debug production code
customer-facing engineering initiatives
troubleshoot complex connectivity issues
advocate for product features
Nice-to-have
familiarity with industrial environments
cybersecurity domain expertise
network-level anomalies
facilitating customer onboarding
Key Requirements
4+ years of technical experience in L2-L7 networking and IT infrastructure
Proficiency in reading, writing, and debugging code (Go, Python, Bash, etc.)
2+ years of experience in a customer-facing technical role
Bachelor’s degree in Computer Science, Software Engineering, or a related field