Nidec is seeking a Field Service Manager to oversee technical support and service operations for Low & Medium Voltage Power Systems, ensuring optimal performance and customer satisfaction. The role requires significant experience in field service management, strong communication skills, and the ability to travel extensively
Job Summary
The Field Service Manager provides Field Service Technicians and Engineers with training opportunities, manages schedules, follows up on open service & support cases, and directly fulfills commissioning, field service and preventative maintenance obligations.
The Field Service Manager will be responsible for overseeing the post-installation responsibilities and service work for the Low & Medium Voltage Power Systems installed base, as it relates to performance and system uptime with the support of associated Service and Nidec Conversion Engineering departments.
This role requires excellent communication and problem-solving skills, as well as a deep understanding of low and medium voltage drive systems.
Matching Summary
Match Score: 85
Nidec is seeking a Field Service Manager to oversee technical support and service operations for Low & Medium Voltage Power Systems, ensuring optimal performance and customer satisfaction. The role requires significant experience in field service management, strong communication skills, and the ability to travel extensively.
Skills & Requirements
Must-have
Manage Field Service Technicians/Engineers
Oversee Low & Medium Voltage Power Systems
Provide technical support to clients
Perform preventive and corrective maintenance
Respond to customer inquiries
Travel 50%-70%
Nice-to-have
Deep understanding of drive systems
Excellent communication and problem-solving skills