Customer Success Manager, Strategic

YourAspireSoftware

Base: $104,500 - $139,700 usd; bonus/equity: commi...
Manage strategic accounts
Drive product adoption
Analyze user engagement data
Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts

Job Summary

  • Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts.
  • Develop strong working relationships with corporate contacts in strategic accounts and coach and train on product best practices.
  • ServiceTitan offers flexible time off, comprehensive onboarding, leadership training, and holistic health and wellness benefits.

Matching Summary

Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts.

Salary

Base: $104,500 - $139,700 USD; Bonus/Equity: commission-eligible; Benefits: holistic suite of benefits

Skills & Requirements

Must-have

  • Manage strategic accounts
  • Drive product adoption
  • Analyze user engagement data
  • Build business reviews
  • Act as escalation point

Nice-to-have

  • Thrive in entrepreneurial environment
  • Think several steps ahead
  • Roll with the punches

Key Requirements

  • 5+ years of relevant experience
  • Exceptional account management skills
  • Project management skills
  • < 15% travel nationwide

Work Rights

Not specified

Tailored Resume

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