Delivery Station Customer Service Associate, Delivery Station Liaison

Amazon

Nagasaki, Nagasaki, Japan
On-site
Direct customer communication
Real-time hands-on support
Issue resolution
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised

Job Summary

  • As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
  • The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
  • Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart.

Matching Summary

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Skills & Requirements

Must-have

  • Direct customer communication
  • Real-time hands-on support
  • Issue resolution
  • Logical problem-solving
  • Effective decision-making
  • Shift work availability

Nice-to-have

  • Empathy and customer prioritization
  • Upholding company values
  • Respecting every customer
  • Building new products and services
  • Connecting with customers daily

Key Requirements

  • Full-time shift schedule (9:00am to 21:00, 8 hour/day, 40 hour/week)
  • Carry, lift, push and pull up to 49 pounds (22.2kg)
  • Work in noisy environments
  • Work in variable temperature environments

Work Rights

Not specified

Tailored Resume

Cover Letter