Fast, qualitative, and profitable repair management
Sap, salesforce, erp, and ai tools mastery
The Team Leader supervises Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from technician request to invoicing across France, Belgium, and Luxembourg
Job Summary
The Team Leader supervises Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from technician request to invoicing across France, Belgium, and Luxembourg.
Responsibilities include leading a team of 8, managing operational repair quotes, handling periodic reports, creating and controlling service orders, and driving projects for continuous improvement.
KONE offers a stable, human environment, a strategic role at the interface of technical, administrative, and commercial functions, and opportunities for growth in a hybrid and innovative workplace.
Matching Summary
The Team Leader supervises Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from technician request to invoicing across France, Belgium, and Luxembourg.
Skills & Requirements
Must-have
Repair Specialists and Repair Admins management
Fast, qualitative, and profitable repair management
SAP, Salesforce, ERP, and AI tools mastery
Remote and multi-site team management
Fluent French, Dutch, and English
Nice-to-have
Strategic project contribution
Continuous improvement mindset
Business and client orientation
Adaptability in evolving environments
Key Requirements
Experience in managing mixed technical and administrative teams
Ability to manage remotely across multiple sites/countries
Strong technical understanding of mobility systems or learning capacity
Proficiency in SAP, Salesforce, ERP, and AI solutions