Assistant Manager - Mercure Brisbane Garden City

Mercure Brisbane Garden City

Upper Mount Gravatt, Australia
On-site
Front office operations
Guest service excellence
Opera pms
Assist and oversee the day-to-day operations of the Front Office team and working closely with housekeeping, maintenance and Food & Beverage team

Job Summary

  • Assist and oversee the day-to-day operations of the Front Office team and working closely with housekeeping, maintenance and Food & Beverage team.
  • Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
  • An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor.

Matching Summary

Assist and oversee the day-to-day operations of the Front Office team and working closely with housekeeping, maintenance and Food & Beverage team.

Skills & Requirements

Must-have

  • Front Office operations
  • Guest service excellence
  • Opera PMS
  • Microsoft Office Suite
  • Leadership and motivation

Nice-to-have

  • Guest obsessed focus
  • Navigate through change
  • Quick thinking solutions
  • Passionate industry professionals

Key Requirements

  • Relevant hotel industry experience
  • Valid Responsible Service of Alcohol certificate
  • Valid First Aid certificate
  • Valid Food Safety Supervisor training
  • Rotating roster availability

Work Rights

Not specified

Tailored Resume

Cover Letter