Quality Analyst – Insurance Operations & Financial Control

DXC Technology UK

Houston, TX, United States
Base: $55,100 - $102,300; bonus/equity: not specif...
Hybrid
Transactional oversight
Financial control
Process quality
The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution

Job Summary

  • The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution.
  • Key responsibilities include monitoring daily insurance transactions, supporting financial control activities, tracking and resolving customer complaints, and analyzing operational and financial data.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Matching Summary

The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution.

Salary

Base: $55,100 - $102,300; Bonus/Equity: Not specified; Benefits: Comprehensive benefit program

Skills & Requirements

Must-have

  • transactional oversight
  • financial control
  • process quality
  • customer complaint resolution
  • life and annuities products
  • operational management

Nice-to-have

  • call center operations exposure
  • risk management collaboration
  • process improvement initiatives
  • workforce planning support
  • FINRA 6 or 7 certification

Key Requirements

  • 3-5 years of experience
  • Bachelor’s degree in Business, Finance, Operations, or related field (or equivalent experience)
  • Knowledge of life and annuities products
  • Knowledge of operational governance
  • Knowledge of financial reporting
  • Understanding of quality frameworks
  • Understanding of compliance standards
  • Understanding of customer complaint resolution processes
  • Effective communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter