The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience
Job Summary
The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.
The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role.
The Training Coach – MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.
Matching Summary
The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.
Skills & Requirements
Must-have
execute practical skills training
competency-based model
patient care management
organization and communication
medical terminology proficiency
clinical skills
Microsoft Office proficiency
excellent communication skills
excellent presentation skills
excellent organizational skills
Nice-to-have
effortless patient experience
welcoming culture of care
seamless integration
foster growth learning
enhance socialization
highest ethical and professional standards
bias to action
Key Requirements
Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience
High school diploma or equivalent required
2+ years of experience within the last 3 years
Training or related experience required
Experience using Electronic Health Record (EHR)
Urgent care experience preferred
One of the following certifications required at time of hire
Basic Life Support (BLS) required
Computerize Provider Order Entry (CPOE) certification required within two weeks of start date