Global W&l My Query Advisor

Mondelēz International

East Hanover, NJ, USA
High-quality customer service
Experience in shared service organization
Knowledge of case management systems
You will serve as the first point of contact for questions relating to your process area of responsibility

Job Summary

  • You will serve as the first point of contact for questions relating to your process area of responsibility.
  • This role requires you to comply with quality assurance and data protection activities.
  • You will provide feedback and propose improvements in your area of responsibility.

Matching Summary

You will serve as the first point of contact for questions relating to your process area of responsibility.

Skills & Requirements

Must-have

  • High-quality customer service
  • Experience in shared service organization
  • Knowledge of case management systems

Nice-to-have

  • Active listening skills
  • Ability to multi-task
  • Operational excellence

Key Requirements

  • Experience in customer service
  • Working knowledge of case management systems

Work Rights

Not specified

Tailored Resume

Cover Letter