Customer Relationship Representative

Lithiasantafe

Novi, MI, USA
Customer service professional
Process management leadership
Customer communication coaching
We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores

Job Summary

  • We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.
  • Responsibilities include leading CR process management, calling sales customers to follow up on their satisfaction, and coaching team members on communication skills.
  • The role involves working in a positive team environment to provide customers with an honest, simpler buying experience.

Matching Summary

We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.

Skills & Requirements

Must-have

  • Customer service professional
  • Process management leadership
  • Customer communication coaching
  • Employee Satisfaction Survey administration
  • Performance Dashboard knowledge
  • Available on Saturday

Nice-to-have

  • Positive team environment
  • Drive to perform and improve

Key Requirements

  • Excellent time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter