Fifth Third Bank is seeking a Treasury Management Client Care Advisor II to manage a portfolio of treasury management clients, serving as a primary contact for TM services. The ideal candidate will possess strong banking and client service experience, with a focus on enhancing client relationships and ensuring satisfaction through proactive communication and problem-solving
Job Summary
The role operates as a trusted advisor and primary point of contact for treasury management clients while managing the top 10% revenue generating portfolio.
Employees are responsible for engineering TM solutions based on data analytics, ensuring risk compliance, and driving positive customer experiences through proactive communication.
The position offers a total base pay range of $61,200.00 to $125,500.00 USD annually with eligibility for incentive compensation plans and comprehensive benefits.
Matching Summary
Match Score: 85
Fifth Third Bank is seeking a Treasury Management Client Care Advisor II to manage a portfolio of treasury management clients, serving as a primary contact for TM services. The ideal candidate will possess strong banking and client service experience, with a focus on enhancing client relationships and ensuring satisfaction through proactive communication and problem-solving.
Salary
Base: $61,200.00 - $125,500.00 USD Annual; Bonus/Equity: Eligible for incentive compensation plan based on performance; Benefits: Comprehensive physical, financial, emotional and social well-being programs included
Skills & Requirements
Must-have
3+ years banking experience
Commercial account structure knowledge
Treasury Management products expertise
Client service experience phone face-to-face
Microsoft Office proficiency Word Excel PowerPoint
Nice-to-have
Consultative selling behaviors
Team mentoring and coaching skills
Data analytics for client retention
High-pressure situation adaptability
Cross-functional collaboration abilities
Key Requirements
Bachelor's Degree or equivalent work experience
3+ years Commercial Bank experience preferred
3+ years demonstrated client service experience preferred