High attention to detail and documentation accuracy
Corro Health is seeking a Communication Center Representative for a hybrid position in Plano, Texas. The role involves providing customer support related to healthcare workflows, particularly prior authorization requests, while ensuring compliance with healthcare regulations
Job Summary
The role serves as the primary point of contact for providers and facilities regarding WISeR workflows and prior authorization requests.
Employees will deliver timely, professional, and empathetic customer service while ensuring compliance with HIPAA and data privacy requirements.
The company offers a competitive hourly salary, medical/dental/vision insurance, 401k matching, and tuition reimbursement.
Matching Summary
Match Score: 85
Corro Health is seeking a Communication Center Representative for a hybrid position in Plano, Texas. The role involves providing customer support related to healthcare workflows, particularly prior authorization requests, while ensuring compliance with healthcare regulations.
Salary
Competitive hourly salary; Benefits: Medical/Dental/Vision Insurance, 401k matching up to 2%, PTO, 9 paid holidays; Not specified
Skills & Requirements
Must-have
1-3 years customer service experience
Strong verbal and written communication skills
High attention to detail and documentation accuracy
Comfort working with portals and case management systems
Ability to manage multiple tasks in fast-paced environment
Nice-to-have
Experience with prior authorization workflows
Familiarity with Medicare Part A / Part B concepts
Knowledge of HIPAA and PHI handling
Empathy and de-escalation skills
Continuous improvement mindset
Key Requirements
High school diploma or equivalent required
Associate's or Bachelor's degree preferred
Hybrid work schedule requiring onsite presence Mon/Wed/Fri