Casual Customer Service Officer/ Licence Testing Officer

VicRoads

Frankston, Victoria, Australia
$32.42 an hour + 25% loading; not specified; not s...
Deliver registration and licensing services
Investigate and resolve customer enquiries
Resolve customer complaints
VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflects the diversity of Victoria

Job Summary

  • VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflects the diversity of Victoria.
  • Key responsibilities include delivering registration and licensing services, investigating and resolving customer enquiries, and resolving complaints.
  • VicRoads is committed to continually investing in its workforce, fostering an environment where employees feel valued, engaged, and empowered, offering genuine flexibility and career development opportunities.

Matching Summary

VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflects the diversity of Victoria.

Salary

$32.42 an hour plus 25% loading; Not specified; Not specified

Skills & Requirements

Must-have

  • Deliver registration and licensing services
  • Investigate and resolve customer enquiries
  • Resolve customer complaints
  • Work collaboratively as an effective team member
  • Exceptional customer service skills
  • Intermediate computer literacy skills

Nice-to-have

  • Positive can-do attitude
  • Keen eye for detail
  • Strong work ethic
  • Adaptability, flexibility, and agility
  • Team player
  • Foster clever thinking

Key Requirements

  • Full valid driver’s license (not on P Plates)
  • Reasonable travel is required

Work Rights

Must be predominantly located in Australia

Tailored Resume

Cover Letter