Fall Co-op 2026 Client Account Representative

Manulife John Hancock

Base: $35,100.00 - $44,850.00 cad; bonus/equity: n...
Hybrid
Bilingualism in french and english required
Strong customer service experience
Proficiency in microsoft 365 applications
This role serves as a launchpad for success by providing proactive client interactions and managing complex service requests

Job Summary

  • This role serves as a launchpad for success by providing proactive client interactions and managing complex service requests.
  • Incumbents are responsible for ensuring high-quality Manulife experiences while adhering to strict customer protection and risk mitigation standards.
  • The position offers early access to the GRO premier early talent program designed to launch careers with structured support.

Matching Summary

This role serves as a launchpad for success by providing proactive client interactions and managing complex service requests.

Salary

Base: $35,100.00 - $44,850.00 CAD; Bonus/Equity: Not specified; Benefits: Flexible environment, well-being support, inclusion focus

Skills & Requirements

Must-have

  • Bilingualism in French and English required
  • Strong customer service experience
  • Proficiency in Microsoft 365 applications
  • Ability to reconcile financial reports
  • Knowledge of Canadian Group Retirement products

Nice-to-have

  • Understanding of privacy regulations
  • Experience with cross-functional collaboration
  • Proven ability to adapt to business changes
  • Strong teamwork and interpersonal skills

Key Requirements

  • Bilingualism (French/English) mandatory
  • University student status for co-op term
  • Strong math skills for financial reconciliation

Work Rights

Not specified

Tailored Resume

Cover Letter