Customer Service Representative I | Campinas/sp

Solenis

Campinas, Brazil
Order entry and processing
Customer complaint resolution
Internal and external communication
The company is a global leader in the production and application of specialty chemicals, focusing on sustainable solutions for water-intensive sectors

Job Summary

  • The company is a global leader in the production and application of specialty chemicals, focusing on sustainable solutions for water-intensive sectors.
  • Key responsibilities include order reception, processing, customer inquiries, complaint handling, and interdepartmental communication to meet company deadlines and policies.
  • Solenis offers an excellent work environment with autonomy, challenges, and growth opportunities, valuing diversity and inclusion in its hiring processes.

Matching Summary

The company is a global leader in the production and application of specialty chemicals, focusing on sustainable solutions for water-intensive sectors.

Skills & Requirements

Must-have

  • Order entry and processing
  • Customer complaint resolution
  • Internal and external communication
  • Process documentation
  • Interdepartmental collaboration

Nice-to-have

  • Proactive problem solving
  • Emotional intelligence
  • Adaptability and flexibility
  • Learning agility
  • Customer empathy

Key Requirements

  • 1-2 years of relevant experience
  • Advanced Spanish language skills
  • Intermediate Microsoft Office proficiency
  • High school diploma required
  • Higher education desirable

Work Rights

Not specified

Tailored Resume

Cover Letter